I’ve assuming that if you’ve clicked on this page that you really care about the privacy of your data. With lots of recent chat about GDPR I just wanted to explain what this means for you when you’re in touch with me as a business.

GDPR stands for General Data Protection Regulation. This is really just ensuring that I take care of the information that I hold about you. Of course I already do this but it’s definitely good to know that all businesses must now legally comply with this.

 

Personal data I collect:

Any data that I collect from you is essential to do the job you have paid me to do.

I collect your name and the names of relevant people that I will also be photographing. This ensures I can call everyone their name during our session. I collect your email address to be able to contact you and also share your gallery with you. I collect your address so I can post any prints or USB package to you. I collect your phone number so that I can contact you if needs be on the day of our session.  

I take your photo because it’s my job to do so and that is what you have paid me to do.

 

How I collect and store your personal data:

If you enquire with me I will direct you to the contact form on my website. My website is very secure and can only be accessed with two-step verification. Details from the contact form will arrive in my email inbox which is password protected. If you go ahead and book me as your photographer, I will store your personal details in my secure client management system which is password protected. I will also write your first names in my diary as I love stationery and just couldn’t be without my trusty Filofax.

If you send me an enquiry but don’t go ahead and book me, I will delete all of your personal details from my client management system.

 

Website/Facebook/Instagram:

My Website, Facebook and Instagram are all public. If you leave a comment on there then other people will see it. On my website the IP address may also be shown when leaving a comment to help spam detection.

If you message me on Facebook or Instagram you’ll get a reply to encourage you to get in touch via my website. My Facebook and Instagram accounts are however both secured with a two-step verification.

 

Use of your data:

I will be in touch with you on multiple occasions before your session which will be via email. I will never give your email to anyone else, not even a second shooter.

I won’t be sending you newsletters or spam emails, because to be honest, I don’t have time to create any.  

I will use your contact number to find you on the day of the session if needs be. I will also give your phone number to a second shooter at a wedding so they can find you if we lose you.

I have a booking form and questionnaire that asks you for more specific details about your session. The purpose of this is so that I can do the best possible job for you. These details will not be shared with anyone and will be stored on my computer which is secured with two step verification. I will also store them on my password protected mobile phone for reference on the day of the session.  

After your session I may send you a questionnaire or email you about a blog post but you do not have to reply to this. Any information that you choose to share is given voluntarily any may be edited into content for a blog. If any independent blogs want to feature your wedding I will get in touch to seek permission before sharing your images.

 

Use of your face-based data:

Copyright law means I own my photos that I take of you. In terms of these photos, there isn’t too much specific information about what this means for me as a photographer apart from that I need to demonstrate reasonable and legitimate use.

I can assure you that I won’t sell your photos to be used on a random billboard or anything like that. If a third party does approach me asking me to buy one of your photos, I will email you about it. You may have the chance to be in a wedding or family advert so I won’t keep this opportunity from you but it’ll never be without your consent or knowledge.

There are a few things I do to be able to run my business, such as showing my work on social media and on my own website which is probably how you found me in the first place. This is why I do ask clients to opt into this in my contract, but you can always decide to keep your photos private. I respect that some people don’t want to be on the Internet. You won’t see any of your photos on social media or my website before they have been delivered via your online gallery.

I store your photos on a password protected hard drive out of sight in a locked cupboard, in my locked house. I also keep a copy to share with you via a GDPR compliant online gallery provider. For a limited time I will also keep a second backup on an additional hard drive which is also password protected. To access your photos you need your email address and a password that will only be shared with you.

Unless requested by you, I will remove your images from the online gallery after the agreed amount of time, but will keep them on the password protected hard drive for a maximum of 12 months.

Your rights with your data

If you have any questions about how your data is stored and dealt with, then please do not hesitate to contact me and I’ll answer as honestly and openly as I can. I am happy to show you the information I have on you which will be exactly the information you have given me. If any of the information is wrong, you can correct it which in all honesty is for the best; as I wouldn’t want to be calling someone the wrong name during our session.

If you’d like me to delete all your personal data, you have the right to request this, but it really will make my job very difficult – I won’t really be able to contact you or send your photos without your details. I definitely need to know this information about you to be able to complete the job you have paid me to do.

When you’ve received all of your photos, I can certainly delete all of your information, but it’s best that I keep your email address for as long as your gallery is live; to ensure the security of your photos.

 

 

In conclusion I really do take a lot of care to protect your privacy, your data and your photos and that’s me being GDPR compliant. I also don’t want my photos ending up anywhere that someone else can take credit for them, so I protect them for both of our sakes.

 

If you have any questions, please don’t hesitate to get in touch.

Jacqui x